Resource Navigator

Innovations Human Trafficking Collaborative (Innovations HTC)

824 5th Ave. SE Olympia, Washington 98502 / [email protected]




About the Organization


Innovations Human Trafficking Collaborative (IHTC) is an Indigenous survivor-led social justice non-profit based in Olympia, WA. IHTC is action-focused, and our mission is to engage first responders, tribes, and other stakeholders in eliminating human trafficking through solution-based knowledge and trauma-informed strategies, and to empower survivors to heal and build self-sufficient, affirming lives. We provide direct services to sex, labor, and all forms of commercial exploitation. Our goals are direct client services, with a wraparound approach to ensure safety, basic needs and resource and advocacy support. 


A 90-day probationary period with a review after successfully completion of probation. There is a great opportunity for upward mobility within IHTC. 


The Resource Navigator creates opportunities for effective collaboration across the communities of western Washington and our community partners across the South Puget Sound. They will work with agencies (tribal and community) to build collaborative wrap-around services that best meet the needs of victims of human trafficking. The Resource Navigator will be responsible for the co-creation of policies and procedures governing the provision of programs, professional communications, and service information. They will facilitate training, surveys, and planning groups to connect victims/survivors of human trafficking to culturally and linguistically appropriate wrap-around services. They will also engage in technical assistance, training and agency outreach to create partner buy-in, build trust, evaluate capacity, and identify gaps, needs, and barriers with the goal of strengthening collaboration and resource sharing across service providers. They will build quantitative and qualitative evaluation measures for the project. They will cofacilitate listening sessions with partners and will collaborate with the DV/SA and MMIP intersection as the resource navigation is often intertwined.




The Resource Navigator is responsible for:


• Co-Create a work plan from for project and other projects as assigned

• Work with Case Manager on creating work plan and implementing project goals, objectives and measurable outcomes.

• Working in partnership with IHTC case managers/advocates to provide the most accessible and highest quality navigation of community and tribal specific resources.

• Assisting case managers/advocates in navigating the social service and health systems (Indian Health Services and Apple Health), by identifying resources that could meet their recurring needs.

• Works closely with community organizations for appropriate referrals and coordinate services using a wrap-around, team approach to help clients achieve their self-sufficiency goals.

• Maintains strict confidentiality of information in conformance with related IHTC policies and procedures.

• Creates and implements strategies for professional collaboration with local hospitals, MAT clinics, victims’ services liaisons, etc. 

● Ensures timely, accurate and consistent communication with IHTC leadership regarding project, co-managing volunteers and personnel needs, for hosting and tabling events, trainings – In this way, assists with volunteer engagement and event success.

● Ensure ethics in communication and survivor sensitive language are utilized during event planning, event collaboration, and event execution. 

● Represents IHTC at community and outreach events, such as partner events in the spring and summer months, summer/winter distribution events, Thurston County overdose awareness day, etc. 

● Nights, weekends, and overnight travel may occasionally be required.

● Reports to the Program Director and is part of the IHTC case management team. They will also be working with the Executive Director as part of the planning team and as part of the IHTC team. Attends IHTC staff meetings (weekly) and is a designated representative of IHTC during collaboration meetings – when appointed by the program director. 


Basic Qualifications: 

● Knowledgeable on the topic of human trafficking

● Exquisite communication and interpersonal skills with unhoused, addiction and the BIPOC (Black, Indigenous, and People of Color) community

● Maintain professional behavior and always maintain confidentiality.

● Demonstrate superb judgment and have excellent problem-solving abilities

● Demonstrates initiative with researching and accessing relevant resources in the community 

● Must possess good organizational and time-management skills

● Excellent writing and interpersonal communication skills – the ability to use precise grammar and construction, while communicating complex information in a way that lets your personality shine. 

● Excellent verbal and written communication, leadership, planning and organizing skills

● Partnership-oriented approach with an aptitude for building and strengthening relationships.

● Outstanding teamwork mentality and positive attitude

● Works in a strength-based, non-biased, caring way to all clients, colleagues, and partners. 

● Always adhere to IHTC values.


Technical skills (Computer-based proficiencies):

• Microsoft Office: Word, Excel, PowerPoint

• Zoom, Microsoft Teams, and/or other virtual meeting platforms

• Teams

• Easy Work Force


• Apricot 


Benefits (Applicable for Full-time employees after the 90-days Probation Period):

• Paid Time Off (13 Federal Holidays, 3 personal days, birthday leave)

• Paid Vacation time – accrued (Maximum 10 days a year)

• Paid sick time – accrued (maximum of 10 days/year)

• Health insurance, including dental and vision (self only 70% 30% split)

• Retirement Plan

• Performance bonus

• Employee Assistance Program (EAP) Service

• Mileage reimbursement

• Paid professional development and trainings

• Annual Cost-Of-Living Adjustment (COLA)


Schedule: Typically, Monday – Friday, though occasional evenings and/or weekends can be expected.


Hours: 40 hours per week

Salary: $50,000/ year to start

Location: The Hub is located at 824 5th Ave SE, Olympia, WA 98501


Who we are

Innovations Human Trafficking Collaborative (Innovations HTC) is a 501(c)3 nonprofit organization based in Olympia, WA, dedicated to combating human trafficking and supporting survivors. Founded in 2016 by Jeri Moomaw, a renowned leader and survivor of human trafficking, we have 21 years of experience providing essential training and assistance.


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